OVERVIEW

This case study showcases the operational transformation of a U.S.-based aviation MRO provider that modernized its shop floor and back-office processes with Impresa™ MRO software. Facing rising complexity, limited visibility, and pressure to scale efficiently, the organization replaced fragmented manual workflows with a unified MRO platform. The result was improved MRO inventory management, stronger compliance, and a foundation for long-term growth in today’s demanding aerospace and defense market.

THE CHALLENGE:

The organization faced growing inefficiencies across its aviation MRO operations due to excessive paperwork, redundant engineering processes, and disconnected workflows. A lack of real-time MRO inventory visibility and fragmented work order management further hindered productivity and increased the risk of costly errors.

THE SOLUTION

To modernize operations and scale for future growth, the company deployed Impresa self-hosted, end-to-end MRO software to unify core functions across engineering quality assurance, shop control, and MRO inventory

management. The MRO platform enabled real-time visibility into parts and materials, supporting a more efficient just-in-time (JIT) inventory strategy. Implementation was completed within nine months, ensuring minimal disruption to daily operations and a fast return on investment.

THE RESULT 

Following full deployment of Impresa MRO solutions, the organization achieved a significant reduction in process redundancies across engineering, quality, and inventory management. Improved shop floor  control streamlined parts movement and enhanced tracking of work-in-progress, resulting in a 30% decrease in time lost locating customer jobs.

Enhanced MRO inventory visibility increased accuracy, reduced stock-outs, and lowered carrying costs. These operational improvements enabled the company to meet FAA compliance more effectively and positioned it to secure a major new aerospace contract. Since go-live, the business has quadrupled in size, demonstrating the scalability and long-term value of the Impresa aircraft MRO software platform.

TESTIMONIAL

“The impact was immediate. Greater efficiency, stronger compliance, and a 4X business growth trajectory after go-live. Impresa’s MRO software has become the foundation of our long-term operational success.” — Chief Operating Officer, Aviation MRO Provider

ABOUT THE COMPANY

This organization is a global MRO provider specializing in aerospace engine components, known for its commitment to quality, precision, and technical excellence. With decades of industry expertise, the company supports a wide range of rotating, static, and life-limited parts, serving aerospace customers worldwide.

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