Frequently Asked Questions…

What is different about Impresa with respect to other Maintenance Software Applications in the market?

Our focus is to provide a Digital MRO Platform to improve the front-line user experience giving them the tools to do their job better. This has involved reducing the computer touch time for technicians so that they can attend to the actual maintenance instead of figuring out which screen to go to, so they can complete a task.

We listen to our clients and seek to provide Execution Excellence. Examples of these are:

  1. Provide a utility so the receiving inspector can induct a new customer order in under 2 minutes if all the paperwork is in order without calling customer services.
  2. Build a real-time utility for the shop management who can look up the shop load vs. planned capacity without getting a master scheduler involved.
  3. Standard reporting, key metrics and dashboards already imbedded with screen events.
  4. Easy access to data using alternative business reporting tools and Impresa built-in API’s.
  5. Built-in Impresa ADHOC report designer to create build your own custom reports and dashboards through the API’s.
What is the total cost of ownership over a 3-year window?

The Impresa application software is subscription-based. We no longer ask for a large license fee along with annual support and maintenance upfront. Instead, we agree on one monthly fee for the initial contractual term and number of named users.

For a standard 3-year 50-user license and including training, we estimate monthly cost for the OTB Impresa application to be approximately $6000.

Can you share your functional roadmap including preventative, predictive and prescriptive maintenance concepts?

Our roadmap will continue to use the new UI and latest technologies to enhance our product offerings. The open API architecture allows us to integrate with legacy and IOT predictive applications.

We already have experience with integrating with other finance and planning applications and are working with an existing Generative AI company using the maintenance data from the Impresa system to derive AI output.

How long does it take to implement your system?

This key question depends upon the client. Key critical path factors that affect the implementation timeline are the number of facilities that the new system will cover. How many users will require training, how clean is the legacy data, will there be additional development required beyond the “out-of-the-box” functionality, and lastly how the client wishes to manage the project?  To begin with, Impresa consultants will spend time with your organization detailing your current processes.

Once that is complete, Impresa application specialists will train your project personnel in the functionality of the system and the client will choose the final configuration they want.  The rest is up to the client’s project team. Impresa applications specialists will only be involved upon request.

On average an implementation can take between 4 to 9 months depending on the above factors. If you need to quickly implement a rapid deployment methodology, Impresa can be tailored to your company’s needs.

I have external systems that I need to connect to the ERP. How easy is it to do that with your system?

Impresa’s open API architecture allows organizations to transform their processes, remove data silos, avoid mundane, repetitive tasks, improve their experience, and keep their employees engaged. Once the type of API that will provide the best-desired benefit is determined, IT professionals can quickly set up request and response POST and GET logic to begin the communication process. Security and handling of the responses will be required in any information exchange.

Regardless of which open API is chosen there generally are 6 benefits that are obtained once a working API is active. These are:

  • Offers High Performance
  • Enables Innovative Automation
  • Fosters Greater Employee Productivity
  • Reduces Human Error
  • Improves The Employer’s Reputation
  • Enhances The Customer Experience.